The fine prints of our playful paradise
At Miamar Hotel, we are dedicated to providing a clean, safe, and welcoming environment for all our guests. To uphold these standards, we have established our Hotel Policies and House Rules, which are based on industry best practices, operational procedures, and our years of experience in hospitality. These guidelines are in place to ensure a comfortable and enjoyable stay for all guests, while also maintaining the quality of service we proudly offer. We periodically review and update our policies to reflect the best hospitality practices. We encourage guests to check for any updates before their stay.
Guaranteed Reservations
To confirm a reservation at Miamar Hotel, all bookings must be secured with a 50% deposit of the total stay. The remaining 50% is payable upon check-in. Guests must be 18 years or older to make a reservation.
We accept the following payment methods:
Bank transfers Euro (EUR) and Albanian Lek (ALL)
Upon booking, guests will receive a reservation confirmation number, which should be retained for reference.
Cancellation & No-Show Policy
Reservations must be canceled at least 14 days prior to the arrival date (hotel time) to avoid a cancellation fee. Please note that Miamar Hotel is not responsible for cancellations due to weather conditions, personal emergencies, or schedule changes.
Check-In Time & Early Check-In Policy
Check-in time begins at 14:00 hrs.
Early check-in is subject to availability and cannot be guaranteed.
To request early check-in, please contact the Front Desk prior to arrival.
Check-In Requirements
Guests must be at least 18 years old to check in at Miamar Hotel.
For security and fraud prevention, all guests must present a valid government-issued photo ID (such as a passport or national ID) at check-in.
A payment method in the name of the registered guest is required at check-in.
Guests are responsible for understanding how their bank processes pre-authorizations and transactions related to their booking and payment.
Payment & Guest Registration Policies
Full payment for your stay, including all applicable taxes, is required at check-in.
Guests are responsible for understanding how their bank processes transactions, including any transfer fees that may apply.
Guest Registration
The guest making the reservation must provide valid contact details, including:
First and last name
Address
Phone number
All guests staying in the room must be registered at check-in.
Guests with vehicles must provide their license plate number .
Check-Out Time
Check-out must be completed by 11:00 hrs.
Late check-out may be available upon request and is subject to availability. An additional day’s charge, plus tax, may apply for late departures.
Check-Out Procedure
Standard check-out time is 11:00 hrs.
Guests are requested to check out at the Front Desk to ensure a smooth departure and allow housekeeping to prepare the room for the next guests.
If you require a late check-out, please contact the Front Desk at least a day before your departure. Late check-out requests are subject to availability and may incur an additional fee.
Rates & Pricing Policy
All rates are quoted in Euro (EUR) and include applicable taxes.
Rates are subject to change without prior notice and may be adjusted at the hotel’s discretion.
Promotional rates advertised on the Miamar Hotel reservation desk or marketing materials are subject to availability and may vary.
Rates are based on room type and standard occupancy (1-3 guests per room)
Additional Bedding Policy
A limited number baby cribs are available upon request, based on first-come, first-served availability. The maximum capacity for a baby crib is one per room, and for safety, pillows are not provided for cribs.
Maximum Occupancy
The maximum occupancy for a standard room is 3 guests. A sofa bed will be prepared for extra guest.
Adults: €50 extra fee
Children (3-14 years old): €25 extra fee
Children (0-3 years old): Free of charge
Right to Refuse Service
Miamar Hotel is a privately operated establishment, and as such, we reserve the right to refuse service to any guest in accordance with Republic of Albania laws.
We maintain a zero-tolerance policy and may refuse admission, or evict any guest without refund, who fails to comply with the reasonable standards and policies set by Miamar Hotel and the laws of the Republic of Albania.
We reserve the right to refuse service or evict a guest in the following circumstances:
Failure to pay for accommodations.
Being under the influence of alcohol, drugs, or any other intoxicating substance, and behaving in a disorderly manner that disturbs the peace of other guests.
Non-compliance with state liquor laws.
Disruptive behavior that disturbs other guests or the hotel environment.
Failure to properly supervise children or dependents.
Using the hotel for unlawful purposes.
Bringing into the hotel any illegally possessed firearms, or hazardous or toxic substances.
Destruction, damage, or defacement of hotel property or harm to other guests.
Exceeding the maximum occupancy limit for a room.
Refusing to comply with the reasonable standards and policies set forth by the hotel.
These policies are in place to ensure the safety and well-being of all our guests and staff.
Visitor Policy
No visitors are allowed after 22:00 hrs.
All visitors must notify the Front Desk upon arrival.
Visitors must be accompanied by the registered guest at all times while on hotel property.
Visitors are not permitted to use guest amenities, including:
Hotel services
Daily breakfast
Sauna
Wi-Fi
As the registered guest, you are responsible for your visitor’s actions and behavior during their stay.
Miamar Hotel Breakfast Policy
Breakfast is complimentary for registered guests only.
Visitors are not permitted to join registered guests for the complimentary breakfast.
If a visitor wishes to enjoy breakfast, they may pay a fee of €15.00 per person.
Do-Not-Disturb & Access to Rooms
To ensure a clean, safe, and secure environment for all our guests, we provide daily housekeeping services.
If a Do-Not-Disturb sign is displayed, the Housekeeping staff will honor it once during a 12-hour period, indicating the room is occupied.
After this period, Housekeeping staff will enter the room to clean, check for safety, and assess the condition of the room.
Children Policy
Children of all ages are welcome at Miamar Hotel.
Children aged 3 years and under stay free of charge when sharing a room with one or more paying adults, using existing bedding.
As parents, guardians, or chaperones, you are personally and legally responsible for your children and must supervise them at all times.
For safety reasons, children should never be left unattended in guest rooms or allowed to roam the hotel property unsupervised.
Children are not permitted to use the Pool area unless accompanied and directly supervised by a parent, guardian, or chaperone
Room Key Policy
Room keys are issued only to registered guests. Guests are required to return all room keys to the Front Desk upon check-out.
Linen & Towel Changing Policy
Your comfort and cleanliness are our top priorities. For guests staying multiple nights, bed linens are changed on a rotation schedule.
Fresh towels are provided daily in exchange for used ones.
If personal items are left on the bed, Housekeeping will be unable to change the linens, and a note will be left as a reminder.
To ensure daily bed linen changes, please remove all personal items from the bed.
For any special requests or concerns, please contact the Front Desk staff.
Lost & Found Policy
Miamar Hotel assumes no liability for lost, misplaced, stolen, or damaged valuables or personal belongings. If you believe you have left an item behind, please contact the Front Desk immediately, and we will make every effort to assist in locating your lost item.
Found Items
The hotel is not responsible for any items left behind by guests.
Any non-perishable items found after a guest’s departure will be collected, logged, and stored securely for up to 14 days.
Records of lost & found items are retained for six months.
If an item is found, reasonable efforts will be made to notify the guest.
Perishable items, underwear, and miscellaneous toiletries will be discarded immediately.
Item Returns
Lost items can be returned via DHL. Guests will be responsible for shipping costs, which must be paid via bank transfer or Western Union, plus a €7.00 handling fee.
Damage to Room & Hotel Property
Any damage to rooms, fixtures, furnishings, or equipment, including the removal of hotel property (e.g., electronics, towels, artwork), will be charged at 120% of the full replacement value, including any applicable shipping and handling fees.
Guests are responsible for any damage, whether accidental or intentional.
In cases of severe damage or theft, criminal charges may be pursued.
Damage to Mattresses & Bedding
Any damage to mattresses, linens, and towels caused by substances such as body oils, makeup, shoe polish, or other stains will result in a special cleaning, repair, or replacement charge.
Tampering with Fire Detection & Fire Safety Equipment
Tampering with or damaging any fire safety equipment (e.g., smoke detectors, fire extinguishers, or emergency break glass points) is strictly prohibited.
Any guest or visitor found responsible for such tampering will:
Be charged for all associated costs.
Be immediately evicted from the hotel.
Possibly face legal action depending on the severity of the violation.
Force Majeure
Miamar Hotel shall not be held liable for any failure or delay in providing its services due to events beyond its reasonable control, including but not limited to: acts of war, armed conflict, military operations, terrorism, civil unrest, riots, natural disasters, epidemics, pandemics, government-imposed travel restrictions, airspace closures, or any other event constituting force majeure under the laws of the Republic of Albania.
Miamar Hotel reserves the right to cancel any booking at any time due to an event of Force Majeure, without liability for compensation, refund, or damages.
In the event of such circumstances, no refunds, credits, or date changes shall be issued. The guest assumes full responsibility for assessing travel conditions and obtaining appropriate travel insurance prior to booking. Miamar Hotel strongly recommends that all guests purchase comprehensive travel insurance that includes coverage for force majeure events, trip cancellation, and trip interruption.
This clause applies regardless of whether the force majeure event directly affects the hotel’s operations or the guest’s ability to travel to the destination.